Ensure you have a correct region setting (only for the Mi Home app) If you have the Roborock Xiaowa E2/E3, Roborock E4, or S5 model, the only app you can use is the Mi Home app.īoth apps have identical features and user interface, but the Roborock app is a bit faster and lightweight and I would recommend using this one if your model is supported.

The Roborock app is supported only by the Roborock S4, S5 Max, S6, S6 Pure, S6 MaxV. Some Roborock models can be paired with the Roborock app, while others work only with the Mi Home app.

Check which app you can use with your model Things you should check if you getting an error when pairing your robot 1. The recommendations below should work for Android and iOS devices. If you have a Xiaomi robot vacuum, you can also check this connection guide. The connection process is identical for all the Roborock models: Xiaowa series, Roborock E4, S4, S5, S5 Max, S6, S6 Pure, and S6 MaxV. There might be different reasons why you can’t pair your device with the app, but the most common issues related to incorrect Wi-Fi router settings or phone settings. Some users have trouble connecting their Roborock cleaners to the wi-fi network.